Warranty Information

Two years' parts and labor on all equipment manufactured by Quantum Northwest, Inc.

Policy for repair of cuvette holders: We understand the urgency of getting your equipment functioning again quickly. Contact us about the needed repair and schedule a convenient time with us. We will provide an RMA number. Send us the unit (at your expense). In most cases we can repair a cuvette holder or temperature controller and send it back (at our expense) within 24 hours. If necessary, a complete recalibration will take about two days longer. If the damage is due to a failure of any parts manufactured by Quantum Northwest or installed by us within the controller or sample holder, then there will be no charge for the repair. If the damage is clearly due to misuse (typically spillage of corrosive liquids), we will charge only what the repair costs us.

Manuals

•	qpod 2e - Temperature-Controlled Sample Compartment for Fiber Optic Spectroscopy	•	TLC 40E - Temperature-Controlled Cuvette Holder for UV/Vis Spectrophotometry Extended Temperature Range to +150 °C	•	TURRET 400 - Four-Position Turret Cuvette Holder
•	qpod - Temperature-Controlled Sample Compartment for Fiber Optic Spectroscopy	•	TLC 42 - Dual Temperature-Controlled Cuvette Holders	•	FLASH 300 - Cuvette Holder for Laser Spectroscopy
•	CD 250 - Temperature-Controlled Cuvette Holder for Circular Dichroism	•	TLC 42E - Dual Temperature-Controlled Cuvette Holders with Extended Temperature Range to +150°C	•	FLASH 300E - Cuvette Holder for Laser Spectroscopy
•	CD 250-Olis - Temperature-Controlled Cuvette Holder for Olis DSM Circular Dichroism Instruments	•	TLC 50 - Fluorescence Cuvette Holder	•	TITRATOR - Olis Dual Temperature Titrator
•	LC 600 - 6-Position Linear Cuvette Changer	•	TLC 50E - Fluorescence Cuvette Holder with Extended Temperature Range to +150 °C	•	TWIN 100 - Temperature-Controlled Twin Cuvette Holder for the Olis DW-2000
	TLC 40 - Temperature-Controlled Cuvette Holder			•	Sound Analysis - Program for Deconvolution and Analysis of Photoacoustic Waveforms